Wait

Pause the workflow for a specified amount of time before continuing

How Wait Works

Pause the workflow for a specified amount of time before continuing to the next action. This allows you to create timed sequences and give users time to complete actions before follow-up messaging.

Configuration

Inputs

Wait Value · number · required

The amount of time to wait. Must be a positive number.

Wait Unit · enum · required

The time unit for the wait duration: seconds, minutes, hours, days, weeks, or months.

Outputs

wait_time · number · required

The number of seconds that the wait was for (calculated from wait_value and wait_unit).

wait_end_time · string · required

ISO datetime timestamp of when the wait will end.

wait_start_time · string · required

ISO datetime timestamp of when the wait started.

Use Cases

Email Sequence Timing

Wait Value: 1
Wait Unit: days
Purpose: Space out welcome email series appropriately

Follow-up Delays

Wait Value: 2
Wait Unit: hours
Purpose: Allow time for user to complete action before follow-up

Long-term Nurturing

Wait Value: 1
Wait Unit: weeks
Purpose: Weekly check-ins for trial users

Immediate Sequences

Wait Value: 30
Wait Unit: minutes
Purpose: Brief delay for system processing before next action

Best Practices

Timing Strategy

• Choose wait times that align with user behavior patterns
• Consider time zones for global audiences
• Test different wait durations to optimize engagement

Sequence Planning

• Plan entire sequences with appropriate spacing
• Consider the cumulative impact of multiple waits
• Align wait times with business processes and support availability

Performance Considerations

• Longer waits consume system resources for extended periods
• Monitor active wait states in your workflows
• Consider using absolute time triggers for very long waits