Send Slack Message

Send messages to Slack channels for team coordination and notifications

How Send Slack Message Works

Send messages to Slack channels for team coordination and notifications. Messages can be sent from a specific team member or from your Flywheel bot, allowing for flexible communication workflows.

Configuration

Inputs

Slack Channel · string · required

The Slack channel where the message will be sent.

Send From · enum · required

Choose who the message appears from: user (specific team member) or bot (Flywheel bot).

Send As · string

The team member to send from (required when Send From is user).

Slack Message · object · required

The content of the Slack message including rich formatting and dynamic variables.

Outputs

context · object · required

Currently returns an empty context object. Future versions may include message delivery status and Slack message details.

Use Cases

New Lead Notifications

Channel: #sales
From: Bot
Message: "🎯 New high-value lead: {{user.name}} - {{user.company}}"

Customer Success Alerts

Channel: #customer-success
From: CSM Bot
Message: "⚠️ {{user.name}} hasn't logged in for 7 days"

Support Team Escalations

Channel: #support-escalations
From: User
Message: "🚨 High-priority support ticket from {{user.name}} requires immediate attention"

Best Practices

Choose Appropriate Channels

• Match message type to channel purpose
• Use specific channels for different notification types
• Consider channel permissions and audience

Message Content

• Use rich Slack formatting for clarity
• Include relevant context and user information
• Keep messages concise but informative

Avoid Notification Fatigue

• Don’t overwhelm channels with too many automated messages
• Use filters to ensure only relevant notifications are sent
• Consider message frequency and timing