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How Send Slack Message Works

Send messages to Slack channels for team coordination and notifications. Messages can be sent from a specific team member or from your Flywheel bot, allowing for flexible communication workflows.

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Configuration

Inputs

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Slack Channel
string
required
The Slack channel where the message will be sent.
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Send From
enum
required
Choose who the message appears from: user (specific team member) or bot (Flywheel bot).
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Send As
string
The team member to send from (required when Send From is user).
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Slack Message
object
required
The content of the Slack message including rich formatting and dynamic variables.

Outputs

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context
object
required
Currently returns an empty context object. Future versions may include message delivery status and Slack message details.

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Use Cases

New Lead Notifications 
Channel: #sales
From: Bot
Message: "🎯 New high-value lead: {{user.name}} - {{user.company}}"
Customer Success Alerts 
Channel: #customer-success
From: CSM Bot
Message: "⚠️ {{user.name}} hasn't logged in for 7 days"
Support Team Escalations 
Channel: #support-escalations
From: User
Message: "🚨 High-priority support ticket from {{user.name}} requires immediate attention"

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Best Practices

Choose Appropriate Channels
  • Match message type to channel purpose
  • Use specific channels for different notification types
  • Consider channel permissions and audience
Message Content
  • Use rich Slack formatting for clarity
  • Include relevant context and user information
  • Keep messages concise but informative
Avoid Notification Fatigue
  • Don’t overwhelm channels with too many automated messages
  • Use filters to ensure only relevant notifications are sent
  • Consider message frequency and timing