> ## Documentation Index
> Fetch the complete documentation index at: https://flywheel.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.
# Send Slack Message
> Send messages to Slack channels for team coordination and notifications
## How Send Slack Message Works
Send messages to Slack channels for team coordination and notifications. Messages can be sent from a specific team member or from your Flywheel bot, allowing for flexible communication workflows.
## Configuration
The Slack channel where the message will be sent.
Choose who the message appears from: `user` (specific team member) or `bot` (Flywheel bot).
The team member to send from (required when Send From is `user`).
The content of the Slack message including rich formatting and dynamic variables.
Currently returns an empty context object. Future versions may include message delivery status and Slack message details.
## Use Cases
**New Lead Notifications**
```
Channel: #sales
From: Bot
Message: "🎯 New high-value lead: {{user.name}} - {{user.company}}"
```
**Customer Success Alerts**
```
Channel: #customer-success
From: CSM Bot
Message: "⚠️ {{user.name}} hasn't logged in for 7 days"
```
**Support Team Escalations**
```
Channel: #support-escalations
From: User
Message: "🚨 High-priority support ticket from {{user.name}} requires immediate attention"
```
## Best Practices
**Choose Appropriate Channels**
* Match message type to channel purpose
* Use specific channels for different notification types
* Consider channel permissions and audience
**Message Content**
* Use rich Slack formatting for clarity
* Include relevant context and user information
* Keep messages concise but informative
**Avoid Notification Fatigue**
* Don't overwhelm channels with too many automated messages
* Use filters to ensure only relevant notifications are sent
* Consider message frequency and timing