> ## Documentation Index
> Fetch the complete documentation index at: https://flywheel.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.
# If/Else
> Add conditional logic to create different paths in your workflow
## How If/Else
Add conditional logic to create different paths in your workflow. Users are routed to different actions based on whether they meet specific criteria, allowing for personalized automation flows.
## Configuration
Determines how multiple conditions are evaluated together. Choose "AND" when all conditions must be true, or "OR" when any condition can be true.
**Options:**
* `AND` - All conditions must be met (default)
* `OR` - Any condition can be met
Define the criteria that determines which path users follow. Supports complex boolean logic using user data, event properties, and workflow context.
Whether the condition was met. Users with `true` results follow the "Yes" path, while `false` results follow the "No" path.
## Use Cases
**User Tier-Based Actions**
```
Condition: user.subscription_tier = "enterprise"
True Path: Assign enterprise CSM + Create priority channel
False Path: Send standard welcome email
```
**Engagement Level Routing**
```
Condition: user.login_count > 10
True Path: Send advanced features guide
False Path: Send basic getting started content
```
**Geographic Personalization**
```
Condition: user.timezone = "America/New_York"
True Path: Send time-sensitive offers during business hours
False Path: Send general promotional content
```
**Payment Status Handling**
```
Condition: user.payment_failed = true
True Path: Send payment retry notification + Billing team alert
False Path: Continue standard onboarding sequence
```
## Best Practices
**Clear Condition Logic**
* Use specific, measurable conditions
* Test conditions with sample data before deploying
* Document complex conditions for team understanding
**Balanced Path Design**
* Ensure both true and false paths provide value
* Avoid overly complex nested conditions
* Consider the user experience for each path
**Performance Considerations**
* Use efficient conditions that evaluate quickly
* Cache frequently accessed user properties
* Monitor condition evaluation performance in workflows