> ## Documentation Index
> Fetch the complete documentation index at: https://flywheel.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Build Your First Workflow

> Create, configure, and publish your first workflow in Flywheel

# Build your first workflow

Workflows let you automate customer communication based on behavior, events, and profile data.

## Open the workflow builder

1. Go to **Workflows** in your dashboard.
2. Click **New Workflow**.
3. Flywheel opens the workflow editor with a draft called `New Workflow`.

<Card title="Open Workflows" horizontal icon="workflow" href="https://app.flywheel.cx/dashboard/deeplink?target=/workflows">
  Go directly to your workspace workflows list.
</Card>

## Name and structure your workflow

1. Rename the workflow in the top bar.
2. Pick a trigger to define when the workflow starts.
3. Add actions step-by-step from the right panel.

Common triggers:

* **Event Trigger** for user actions like `user_signed_up` or `subscription_upgraded`
* **Drop-off Trigger** for inactivity windows

<CardGroup cols={2}>
  <Card title="Event Trigger" icon="mouse-pointer-click" href="/workflows/triggers/event-trigger">
    Start a workflow from a tracked event.
  </Card>

  <Card title="Drop-off Trigger" icon="circle-arrow-out-down-right" href="/workflows/triggers/drop-off-trigger">
    Start a workflow when users do not complete an expected action.
  </Card>
</CardGroup>

## Configure and publish

1. Select each node and configure its inputs in the right-side panel.
2. Click **Publish Changes** to save your runnable version.
3. Use the **Live** toggle in the top bar to enable or pause the workflow.

<Note>
  Publishing saves the latest structure and config. A workflow only runs when it is set to <code>Live</code>.
</Note>

## Monitor runs

Use the workflow tabs to switch between editing and monitoring:

* **Edit**: update triggers, actions, and logic
* **Monitor**: review recent runs and logs

## Next steps

<CardGroup cols={2}>
  <Card title="Workflow Basics" icon="book-open" href="/workflows/basics/getting-started-with-workflows">
    Learn the full workflow model, including paths, variables, and run behavior.
  </Card>

  <Card title="Action Library" icon="blocks" href="/workflows/actions/send-marketing-email">
    Start with common actions, then explore the full library from the Workflows nav.
  </Card>
</CardGroup>